simplicity on Pay & Go Terms & Conditions

1. This tariff is available to Pay & Go customers in the UK.

2. Pay & Go simplicity gives 'inclusive' allowances of either:

o Unlimited texts for a monthly payment of £7.50; or

o 500 texts and 100 inclusive cross network minutes for a monthly payment of £10.50; or

o Unlimited texts and 300 inclusive cross network minutes for a monthly payment of £15.50.

You can also add a choice of web to any of these options. Your web options are:

             1- Add 100MB web for an extra £3 a month
             2- Add 500MB web, unlimited wifi and 20 picture messages for an extra £6 a month
             3- Add 1GB web, unlimited wifi and 50 picture messages for an extra £10 a month.

In the event that you do not have sufficient credit for the allowance that you have selected, you will be charged at standard rates in accordance with the charges listed below. Your allowance will be applied when you have sufficient credit available.

3. You may choose not to select an 'inclusive' allowance, and use your credit as you wish in accordance with the charges listed below.

4. To switch to an 'inclusive' allowance Pay & Go simplicity tariff, call 2202 from your O2 phone and select the simplicity allowance that you want to transfer to. You will receive a text message within 24 hours to confirm that your current inclusive monthly allowance will be replaced with Pay & Go simplicity. Text back "simstop" if you want to STOP this tariff switch, otherwise your request will be processed within 48 hours. Texts are charged at your standard rate.

5. Customers successfully transferring to Pay & Go simplicity from another monthly inclusive allowance will not be activated until their next anniversary date, providing they have met the minimum balance requirements.

6. By switching to Pay & Go simplicity customers are agreeing to replace their current inclusive monthly allowance with a current and available Pay & Go simplicity monthly allowance. Any unused allowances or previous tariffs and rates will be lost and will not rollover to your new tariff. Customers can only have one tariff's monthly allowance active at any time.

7. Eligible customers may change tariffs every 30 days. Existing customers may switch to Pay & Go simplicity but please note customers who are currently on the Original or Talkalot tariffs will be moved to our new simplicity rates if they opt in to Pay & Go simplicity. If you move to alternative Pay & Go tariffs, you will be charged at Talkalot 08 rates. Please see o2.co.uk for more details of these rates.

8. O2 reserves the right to remove, vary or amend any element of the Pay & Go simplicity terms. If we amend any of these to your disadvantage we will notify you. Notice will be provided by text message. Changes will be effective immediately upon our having notified you.

9. Unlimited allowances are subject to an excessive usage policy.

10. To access O2's data services your mobile device must be data compatible and enabled. Access to data services is subject to network coverage.

11. These terms apply in addition to your airtime agreement which is available at http://www.o2.co.uk/terms

12. Your information will be treated in accordance with our Privacy Policy.

Minutes and Call Charges

1. Minutes on this tariff can be used for calls (including video calls) made in the UK from an O2 mobile to:

o UK landlines (starting 01, 02 or 03);

o numbers allocated to UK mobile network operators that provide mobile services with substantial national coverage (this currently includes the five major operators O2, Orange, T-Mobile, Vodafone and 3, and providers such as Virgin Mobile, Tesco Mobile and BT Fusion) all provided that O2 may exclude from your inclusive minutes allowance calls made to any number ranges which O2 reasonably believes are being used for call forwarding services, onward calling services or numbers that pay a revenue share. Calls to O2 customer services from your O2 handset, and selected telephone help lines are also free of charge and not decremented from your inclusive allowance. A full list can be viewed at: http://www.o2.co.uk/mobilestariffs/tariffs/freenumbers

2. Inclusive minutes cannot be used for calls made in the UK to:

o non-geographic numbers (starting 08, 05) which are charged at 20p per minute, except calls to 0871 numbers which are charged at 35p per minute;

o non-standard or "special" 07 numbers (all those 07 numbers that are not specifically included in your inclusive minutes, including 07 numbers allocated to network operators in Jersey, Guernsey and the Isle of Man), which are charged at 25p per minute, except Jersey, Guernsey and Isle of Man numbers which are charged at 20p per minute, 076 numbers which are charged at 35p per minute and 070 numbers which are charged at 50p per minute. A list of the 07 numbers which are not included in your inclusive minutes and their charges can be viewed at http://www.o2.co.uk/mobilestariffs/tariffs/specialnumbers

Please note that it is updated regularly as new number ranges are allocated or we become aware that the use of existing ranges has changed; or

o premium rate and directory enquiries numbers where special charges apply.

3. Once you have used all your inclusive allowances, any calls made in the UK to numbers which would previously have been included will be charged at 35p per minute, which is the minimum call charge.

4. Any calls made from abroad (including Jersey, Guernsey and the Isle of Mann) or to an international destination from within the UK will be charged at standard roaming or international call rates which can be viewed at: http://www.o2international.co.uk

5. Calls to voicemail (including access to voicemail menus and voicemail retrieval) are charged at 15p per call.

Inclusive Messages and Message Charges

1. Inclusive texts on Pay & Go simplicity can be used for texts made in the UK to 07 numbers allocated to UK mobile network operators that provide mobile services with substantial national coverage (this currently includes the five major operators O2, Orange, T-Mobile, Vodafone and 3, and providers such as Virgin Mobile, Tesco Mobile and BT Fusion), all provided that O2 may exclude from your inclusive allowance texts made to any number ranges which O2 reasonably believes are being used for call forwarding services, onward calling services or numbers that pay a revenue share. Inclusive texts can not be used for texts made in the UK to:

o non-geographic numbers (starting 08, 05) which are charged separately; or

o non-standard or "special" 07 numbers (all those 07 numbers that are not specifically included in your inclusive texts, including 07 numbers allocated to network operators in Jersey, Guernsey and the Isle of Man).

2. Message allowances can be used for texts sent in the UK to UK mobiles. This excludes international texts and/or texts whilst roaming, or texts sent to any UK mobile numbers in exchange for international calling minutes.

3. You may not use your SIM Card:

o in, or connected to, any other device; or

o in a way that adversely impacts the service to other O2 customers. If O2 reasonably suspect you are not acting in accordance with this policy O2 reserves the right to impose further charges or disconnect your SIM or tariff at any time, having attempted to contact you first.

4. Inclusive messages on this tariff can not be used for: o premium rate messages where special charges apply, o sending messages from the UK to international numbers, these are charged at 16p; or

o any chargeable messages you receive.

5. Picture messages or video messages sent to UK mobiles that are outside of your allowance will be charged at 25p per message.

6. Messages sent to UK mobiles that are outside of your inclusive allowance will be charged at 12p per message.

Data Charges

The web allowance (when included) on this tariff is permitted for use in the UK only. Data will be charged at £3 per MB when in the UK or roaming within the EU, and £6 per MB when roaming in the rest of the world. After your tariff data allowance has been used charging will start at the prevailing rate for your tariff to a maximum of £1 a day. For the avoidance of doubt, 'daily' shall mean from 00.00am to 23.59pm on any given day.

Browsing in the UK will be charged at 1p per 3 kilobytes. Once you have reached the maximum daily charge of £1, you will have unlimited use of O2 UK's Edge/GPRS/ 3G networks (as applicable to your handset) subject to an excessive usage limit of 50MB per day.

1. The web allowance allows you use of our data network via your mobile phone (internet capable phones only). It includes a specified monthly data allowance. If you exceed the monthly allowance or breach these terms, we reserve the right to:

o impose network protection controls which may reduce your speed;

o remove the Bolt On from your account;

o impose further charges; and/or

o disconnect your sim card at any time, having attempted to contact you first.

Where your web allowance includes unlimited wi-fi this can be used on The Cloud's UK Wireless LAN network and the BT Openzone UK Wireless LAN network.

All data usage must be for your private, personal and non-commercial purposes.

Regardless of the amount of data you use, you must not use your sim:

o in, or connected to, any device other than the one which it was supplied with or intended by us for use with (for example a mobile phone sim only tariff sim is intended for use in a mobile phone not a modem. This includes putting your sim into a modem, modem usage or internet tethering on your device unless stated); or

o in such a way that we reasonably believe adversely impacts the service to other O2 customers. We reserve the right to use appropriate traffic shaping or throttling measures to protect our network from types of data usage which we think might impact on levels of service for customers at specific times of day and/or in specific locations.

2. You must have a GPRS handset and your SIM must be GPRS enabled in order to use the web allowance.